Terms and Conditions

  • Architectural, Coloured, High Strength and Water Repellent block are “made to order” and are subject to the following:
    • Orders require a 20% deposit, as well as a signed purchase order stating the size, type and quantity.
    • All quantities ordered will be invoiced in full when ready for shipment (unless otherwise agreed to in Purchase Order) and are not returnable for credit.
    • A set-up charge of $2,500 will apply to combined orders of less than 3,000 units, allowing for two sizes including corners.
    • Additional quantities (if short ordered) are subject to set-up charges and will be deemed a new order.
    • Slight variances in colour from batch to batch may occur. Pricing for specialty colours, e.g. green, blue … is available upon request.  Canal Block does not guarantee uniformity of colours.
  • Product installed and “in place” is considered acceptable to the buyer
  • Skids are the responsibility of the customer and are only refundable when returned in good condition with proof of purchase
    • Skids invoiced and paid for are refundable at $20.00 each, upon return to our yard in acceptable condition within one year of purchase
    • Skids picked up from the jobsite are refundable at $18.00 each; an additional transportation fee may apply if skids are not picked up during a delivery at the same site
    • Skids must be accessible and near the road to be picked up and piled in neat stacks of no more than 20 per pile
  • Payment terms are Net 30 days (subject to credit approval)
  • Plastic bag covers are charged at $3.50 per cube.
  • Interest charged on overdue accounts at 18% per annum (1.5% per month)
  • Industry discounts only apply when Terms and Conditions are met.
  • Overdue accounts will revert to list prices, plus interest and any other costs.
  • Prices listed are based on full load quantities.
  • Delivery charges will apply to anything considered less than a full load.
  • Deliveries over private land, driveways, sidewalks or footings are customer’s responsibility.
  • Pricing is based on prompt unloading, with one hour allowed for offloading. Any delay or additional time required will be charged at a rate of $150.00 for each hour, billed in 30 minute increments.
  • All shortages must be reported to the office within 24 hours of delivery.
  • Standard block that is returned, in a re-saleable condition, will only be accepted in original full cubes and is subject to a 50% restocking fee. No refunds will be issued for any other products.
    • A transportation charge of $150.00/hr will be charged for site clean-ups.
    • Prior to calling in to request a pick-up of returnable material, please ensure that material is neatly stacked, safely organized, and securely wrapped
    • Please ensure that materials for pick up are located in one easily accessible area on site, as close to the road as possible
    • It will not be the responsibility of our drivers to clean up and stack materials while on site for pick up and return requests
    • Dirty, cut or broken materials, and unsafe loads, will not be picked up for credit
  • All block units (10cm or larger) are subject to a standard Industry Levy of $0.05 (five cents). HST is extra.
  • Prices are subject to change without notice.